منسق العمليات واللوجستيات

Job description

About Technopower

Technopower is a power generation company supplying, assembling, and servicing diesel generator sets and related electrical equipment across Saudi Arabia, the UAE, and Qatar. Our Operations function is the link between commercial commitments and physical delivery, ensuring every confirmed order reaches the customer complete, compliant, and on schedule.

Job Purpose

The Operations Coordinator / Executive is responsible for the end-to-end execution of customer orders, from sales confirmation through production, quality inspection, and final delivery. The role acts as the central coordination point between Sales, Production, Procurement, Warehouse, Logistics, and transport teams, with accountability for order progress, material availability, and on-time dispatch.

Key Responsibilities

Order Execution & Production Coordination

• Receive and validate confirmed sales orders, verifying technical specifications, quantities, delivery dates, and commercial terms before release to Production.
• Issue and track job cards and production schedules in coordination with the Production team, monitoring progress against committed delivery dates.
• Maintain live status tracking for all open orders and escalate delays, specification changes, or capacity constraints to management before they affect customer commitments.
• Coordinate pre-delivery inspection, testing, and quality sign-off with the technical team prior to dispatch.

Procurement & Supplier Follow-Up

• Raise material requisitions and coordinate with Procurement on the timely issue of purchase orders for engines, alternators, control panels, canopies, and consumables.
• Follow up with local and international suppliers on order confirmation, production status, shipping documents, and delivery schedules.
• Monitor material shortages and long-lead items, proposing alternatives or expediting action to protect production timelines.

Warehouse & Inventory Coordination

• Coordinate with Warehouse on goods receipt, material issuance, stock reservation against orders, and accuracy of inventory records.
• Support periodic stock counts and reconciliation of physical stock against system records.
• Ensure materials are allocated and staged in line with the production sequence.

Logistics & Delivery

• Plan and schedule deliveries with Logistics and drivers, including vehicle allocation, loading sequence, route planning, and site access requirements.
• Prepare and verify delivery notes, gate passes, and supporting documentation; ensure signed proof of delivery is returned and filed.
• Coordinate customs, transport, and cross-border documentation for shipments where applicable.

Reporting & Documentation

• Maintain accurate order, production, and delivery records on the company ERP/system and prepare periodic status reports for management.
• Track and report operational KPIs including on-time delivery rate, order cycle time, and open-order aging.
• Maintain organized documentation for each order file, including technical specifications, approvals, inspection records, and delivery evidence.

Cross-Functional Coordination

• Serve as the primary operational point of contact for Sales on order status, revised timelines, and customer queries.
• Conduct regular follow-up meetings across departments to align on priorities, bottlenecks, and corrective actions.
• Identify recurring operational issues and recommend process improvements to reduce delays and rework.

Required Qualifications & Experience

• Bachelor's degree or Diploma in Engineering (Electrical, Mechanical, or Industrial), Supply Chain Management, Business Administration, or a related discipline.
• 2–3 years of experience in operations coordination, order management, production planning, or supply chain within power generation, electrical equipment, industrial manufacturing, heavy equipment, or a related sector.
• Demonstrated experience coordinating across production, procurement, warehouse, and logistics functions.
• Working knowledge of diesel generator sets, electrical panels, or industrial equipment and their assembly and delivery requirements.
• Proficiency in Microsoft Excel (including lookups and pivot tables) and experience working on an ERP system (SAP, Odoo, Microsoft Dynamics, or equivalent).
• Fluent written and spoken English. Arabic is REQUIRED
• Valid Saudi driving licence preferred.
• Candidates currently residing in Saudi Arabia with a transferable Iqama will be prioritized.

Skills

Required Skills & Competencies

• Strong planning, scheduling, and follow-up discipline with the ability to manage multiple concurrent orders.
• Practical, hands-on approach with a willingness to work across both the production floor and the office.
• Clear, professional communication with internal departments, suppliers, and drivers.
• Problem-solving mindset with the ability to anticipate risks and escalate early.
• High attention to detail in documentation and data accuracy.
• Ability to work under pressure and meet firm delivery deadlines.