Banquet Supervisor

Job Summary

We are seeking an experienced and enthusiastic Banquet Supervisor to join our team in Jeddah Saudi Arabia. As a Banquet Supervisor you will play a crucial role in ensuring the smooth of banquet events while maintaining high standards of service and guest satisfaction.

• Oversee and coordinate all aspects of banquet operations including setup service and breakdown of events
• Lead train and motivate the banquet staff to deliver exceptional customer service
• Collaborate with kitchen and event teams to ensure seamless coordination of banquet activities
• Conduct preevent meetings with clients and event coordinators to review details and address special requests
• Manage inventory control of banquet supplies and equipment assisting with ordering and restocking as needed
• Monitor service quality during events and provide ongoing feedback and support to staff
• Handle guest inquiries and resolve issues promptly and professionally
• Ensure compliance with health and safety regulations as well as hotel and brand standards
• Maintain accurate records of event logistics including guest counts setup requirements and special requests
• Assist with billing and event settlement at the conclusion of events
• Collaborate with management to develop and implement strategies for improving efficiency and guest satisfaction

Qualifications :

• Proven supervisory experience in banquet operations or a similar hospitality role
• Demonstrated ability to lead and motivate a team effectively
• Strong interpersonal and communication skills with a focus on customer service
• Excellent problemsolving abilities and capacity to remain calm under pressure
• Superior time management and organizational skills
• Flexibility to work across various shifts including evenings weekends and holidays
• Indepth knowledge of banquet operations and event management
• Thorough understanding of food and beverage service standards
• Familiarity with health and safety regulations in the hospitality industry
• Ability to work collaboratively in a fastpaced environment
• Knowledge of local customs and etiquette in Jeddah Saudi Arabia (preferred)
• Proficiency in English; knowledge of Arabic is a plus

Additional Information :

• Being a Raffles employee means embodying and conveying the brand and the company mindset through our Heartiest service culture.

Remote Work :

No

Employment Type :

Fulltime

Key Skills

• Baan
• Customer Service
• Content Development
• Fire
• Front Desk Reception

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