وكيل خدمة العملاء - مركز الاتصال

Job description

As a Customer Service Agent at a prominent Call Center, your primary responsibilities will include:

* Responding to customer calls and inquiries efficiently.

* Monitoring customer requests and providing necessary support.

* Interacting with customers professionally and courteously.

Requirements:

* Saudi nationality.

* Experience in customer service and call center roles for no less than 6 months.

* Strong communication skills and the ability to interact with customers effectively.

* Commitment and adherence to workplace standards.

Skills

1. Persuasion and negotiation skills: · 2. Conflict and dispute management: · 3. Task prioritization skills: · 4. Utilization of technology: · 5. Improving customer experience