Freight Operations Executive

Purpose of the Job

As an Air Freight Specialist at Aramex, you will be the driving force behind our efficient freight operations. You'll play a vital role in ensuring the timely and cost-effective movement of goods, from initial quotes to final delivery. This includes navigating international regulations, maintaining clear communication, and upholding the highest standards of customer service.

Job Description

• Execute import and export shipments from initial quote to final delivery, ensuring smooth and efficient movement of goods


• Handle both LTL and FTL shipments, including hazardous materials following all required regulations


• Arrange for the collection of Delivery Orders (DOs) and Bills of Lading (B/Ls)


• Coordinate customs clearance procedures and ensure all necessary documentation is accurate and complete


• Submit shipping instructions to relevant parties


• Schedule both hazardous and non-hazardous shipments accurately and efficiently


• Monitor and maintain a 100% update rate for milestones and status within CargoWise


• Monitor supplier invoices and performance to ensure cost-effectiveness


• Complete job costing and billing tasks accurately


• Maintain clear communication with suppliers and clients throughout the shipment process


• Follow established company Standard Operating Procedures (SOPs) and achieve Key Performance Indicators (KPIs)


• Maintain a well-motivated and independent work style, managing freight forwarding operations effectively


• Collaborate with destination consignees to ensure smooth delivery


• Independently handle pre- and post-shipment documents.


• Coordinate with shipping lines to obtain Bill of Lading (BL) status and local charge updates


• Work with brokers to manage payments and update payment receipts in the system


• Facilitate communication with staff regarding customs clearance activities


• Regularly follow up with clients on various shipment details like stuffing plans, vessel schedules, and BL copies


• Coordinate with clients regarding dispatch of cargo


• Collaborate with shipping lines, transporters, and operations staff for seamless execution


• Maintain accurate records within CargoWise, including payment vouchers and supplier cash payments


• Create transportation references within each CargoWise


• Creation of truck consignment note, manifest and MAWB


• Creation of bill of entry for export & import consignment

Job Requirements - Experience and Education

• Bachelor’s degree in business or any other field


• 3-4 years of relevant working experience in the Freight Forwarding industry


• Experience in operations and broad knowledge of regulations


• Cargowise experience preferred


• Excellent MS office skills: Word, Excel and Power Point


• Good commands in professional emails writing

Leadership Behaviors

Building Outstanding Teams
Setting a clear direction
Simplification
Collaborate & break silos
Execution & Accountability
Growth mindset
Innovation
Inclusion
External focus
Skills

Financial Acumen
Adaptability
Communication Skills
Teamwork
Time Management