وكيل سفر

• Welcoming customers, identifying their needs and offering them suitable travel deals.
• Designing and selling travel and tourism products: ticketing, stays, tours, Umrah, hotels.
• Prepare quotes, reservations, contracts and travel documents.
• Assisting clients with travel formalities (visas, insurance, documents).
• Follow up on files, payments and after-sales service until customers return.
• Prospecting for new clients, both individuals and businesses, and building customer loyalty.

Desired Candidate Profile

• Training in tourism, commerce, management or equivalent (Bac+2 Bac+3).
• Experience in a travel agency.
• Knowledge of destinations, tourism products and travel regulations.
• Proficiency in reservation systems and travel platforms is appreciated.
• Sense of contact, sales, negotiation and customer service.