It Networks And Support Specialist

Job Summary

Hardware and Software Management:

Maintain and support all company hardware including PCs printers mobiles and tablets.

Ensure that all necessary software is installed updated and functioning correctly.

Install new hardware and software and provide training to employees on their use.

Oversee the installation of hardware at new sites or branches ensuring adherence to approved plans and installation guides.

Manage the purchasing of IT hardware and related needs.

Operational Duties:

Execute daily operations assignments as per IT department needs.

Follow established IT procedures to enhance efficiency streamline workflows and improve customer satisfaction.

Implement and maintain IT protection measures including encryption secure data storage and antivirus/malware solutions.

Suggest potential upgrades and improvements within the IT department.

Open track and close IT tickets and communicate status and resolutions with supervisors.

Network and Security Maintenance:

Regularly maintain the network infrastructure to meet ongoing demands.

Assist in managing firewalls and VPNs to ensure security and effective communication across branches.

Support the administration of surveillance camera networks ensuring they are operational and in optimal condition daily.

Assist with the installation and maintenance of access control systems coordinating with HR to resolve attendance issues.

Requirements

Get the appropriate qualification - Bachelor of Computer

Proficiency in computer programs and the Internet and Office and Oracle.

Courses (MCSE CCNA CCNP Office ICDL AIX CEH Cyber Security)

Computer hardware and software systems and programs

Computer networks network administration and network installation

Computer troubleshooting

Computer viruses and security

E-mail and internet programs

an understanding of the northern economic cultural and political environment

Benefits

Why Join SMG

Legacy Leadership & Vision

• Join a pioneering organization with over five decades of excellence in Egypts automotive sector. SMG is the sole importer of Porsche Scania and Harley-Davidson a trusted partner to the main Aftermarket Spare Parts Wholesale and Retail and the most reliable and business partners of automotive garage tools and equipment.
  
• Be part of a forward-thinking company with a diversified investment portfolio and a strong vision for sustainable mobility innovation and market leadership.
  

Meaningful & Impactful Work

• Contribute to a company that isnt just selling cars but shaping the future of road safety customer experience and automotive service standards in Egypt.
  
• From premium vehicle brands to aftermarket solutions and industrial tools your work will have an impact across multiple industries and thousands of customers.
  

Growth & Development

• SMG empowers its employees with a culture of continuous learning internal mobility and career progression. With full support for both internal and external training youll gain access to tools and knowledge that help you thrive as a leader.
  
• Whether youre optimizing operations or leading financial strategy your contribution will drive real results. People-First Culture
  
• Work in an inclusive collaborative environment that values expertise transparency and trust. At SMG we encourage open communication across all levelsincluding 24/7 access to HR supportbecause we believe that progress begins with honest conversation.
  

Competitive Rewards & Benefits

Enjoy a comprehensive compensation package designed to support you and your family including:

• Medical social and life insurance
  
• Pension plan
  
• Annual salary review and profit-sharing program
  
• Exclusive discounts on service spare parts and branded items
  
• Fully paid training program
  

Apply Now