German Customer Service Representative
تفاصيل الوظيفة
Position: German Operations Support Associate (Voice & Non-Voice)
Location: Cairo, Egypt (WFO)Roles are Cairo-based, Work from Office Location will be confirmed after selection
Shifts will be in between 8:00 to 20:00 CET (Mon – Fri). Working hours will follow the CET time zone with the European weekend pattern (Saturday & Sunday off).
The tentative start date is in September.
Freshers with no experience will also be considered for this opportunity.
Requirements
Mandatory Requirements
German language proficiency: Minimum B2 level (CEFR)
Strong verbal and written communication skills in German
Mandatory Requirements
German language proficiency: Minimum B2 level (CEFR)
Strong verbal and written communication skills in German
Bachelor's degree preferred
Fresh graduates can be considered
Strong customer service orientation and problem-solving skills
Preferred Qualifications
0-1 year of experience in Customer Service, Operations, BPO, or Support functions
Experience handling voice and/or non-voice processes
Basic knowledge of MS Office (Word, Excel, Outlook, PowerPoint)
Experience with CRM or ticketing tools is an added advantage
Good typing skills and attention to detail
هذا الإعلان منشور على تنقيب مصر ويُعرض هنا مع الإشارة إلى المصدر. لا نتقاضى أي رسوم من الباحثين عن عمل. إذا كان الإعلان مسيئًا أو احتياليًا، أبلغنا.