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Job Title

Payroll Country Leader

Job Description

The Associate Director, Payroll is responsible for managing and overseeing all operations and activities relating to payroll and staff, for multiple payrolls and vendors ensuring that all payrolls within his/her designation are accurately and timely processed, and that they comply with applicable regulations and laws. Responsibility will extend to more than one country, or, in limited circumstances, multiple sites, where size is comparable.

• Ensure that payrolls are processed in a timely manner, that they run successfully adhering to established regulatory requirements and laws, including tax and labor laws. This is achieved by setting up and maintaining appropriate policies, standard office operating procedures, and applying international, federal, state, and local payroll tax regulatory requirements
• Set up key performance standards for payroll processing and carry out effective management of operations to ensure those standards are met
• Identify areas of payroll processing for improvement and generate ways of addressing and settling issues
• Provide effective leadership, supervision, and guidance to payroll team members to enable them succeed on their job, including but not limited to setting SMART Goals, providing the team adequate training, guidance, and expertise
• Ensure adequate training and development so the payroll staff members have the skills and knowledge to effectively answer customers’ inquiries and questions, and researching, troubleshooting, and resolving cases relating to customer escalations
• Plan, supervise, coordinate, and evaluate the work of subordinates and make decisions for hiring, termination or disciplining staff
• Ensure robust processes relating to tax and accounting reconciliation processes and execute tax updates are designed, implemented and complied with
• Ensure robust processes relating to year end processes involving closing out the calendar year; and new year start up processes are designed, implemented and complied with
• Give recommendations on policy and process development and inform and educate the team on changes to policies, regulations, and procedures, and their effect and implementation
• Assist in global work and initiatives as needed