Area Supervisor Local Shops

Job Summary

• Oversee performance and operations for Multiple branches with a district.
• Ensuring seamless fulfillment processes across different locations which include different retailers.
• Work closely with the store supervisor to evaluate develop and ensure that all fulfillment processes (within the store) and workflow is being followed.
• Supervise the shopper process of daily orders.
• Supervise the full process of picking of orders to segregation & packing
• monitoring work schedules for the shoppers Supervises the team in processing orders and resolving customer complaints (regarding wrong picking)
• Monitor operational policies and procedures to ensure the most efficient and effective processing of delivery orders; control of damages errors and mis-picks; and excellence in customer service levels
• Assist in coaching and training new employees (store supervisor)
• Ensure adherence of the shoppers to the agreed upon processes and policies

Qualifications :

• 3-4 years previous job experience in order fulfillment and management of pickers
• 1-2 year Experience of operations within a grocery stores
• Well organized able to multitask and work in a fast-paced environment.
• Open minded; continually seeks to find new and creative ways to accomplish tasks.
• Excellent verbal and written communication skills.
• Strong interpersonal and relationship building skills
• Excellent decision-making abilities and ability to integrate and apply information.
• Effective issue resolution skills.
• Proven analytical abilities.
• Reliable and a good timekeeper.
• Passion enthusiasm reliability and drive results in present capacity

Remote Work :

No

Employment Type :

Full-time

Key Skills

• Business Intelligence
• Bidding
• Accounts Assistant Credit Control
• Account Development
• Content Development
• Lab Testing

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