Operations Leader Ultra Fast

Job Summary

Do you pioneer Do you enjoy breaking down and solving complex problems for the benefit of a quickly expanding customer base focusing first on our customers and working backwards Do you want to be part of a newly formed organization that is designing and launching new business models across AMET If so Ultra Fast Groceries is looking for a highly experienced operations manager for the role of Operations leader to launch and scale Ultra Fast service
The successful candidate will be responsible for Fulfillment and Last Mile Operations and select other cross functional startup activities championing challenging and sometimes signing off on network standards executing assigned prelaunch tasks and being accountable for building results on launch until sustained aslo Last mile operations through a multichannel operation including Delivery service partners and 3p carriers. They will be a natural selfstarter who is comfortable leading large complex facility projects. They will have a true handson approach strong project management skills and be an effective communicator. Post the launch the leader will transition from a PM role to lead the Store Ops and last mile org for multiple sites/stores with a team of Area Managers

In order to be successful in this position you need to be comfortable interfacing and driving various functional teams ranging from finance business HR operations to real estate projects and procurement and individuals at all levels of the organization. Keeping an open mind a driveandambition and ability to deal with ambiguity will help you remain innovative in our culture.

Key job responsibilities
As a key link between local operations and country business teams you will help drive innovation test new ideas and ensure that best practices are being followed safely.

Six key areas that youll always focus on include Safety People Quality Customer Experience Productivity Costs and Environment.

Supporting project working accross multiple function in the org.
Should be able to amicably resolve issues during passionate discussions between various functions.
Should be able to hold respective functions accountable for their deliverables.
Partner closely with RoW countries to implement/share best practice
Maintaining Health and Safety standards within your remit area while promoting an inspiring Health and Safety culture onsite
Be accountable for operational leadership by measuring performance offering feedback and providing development support.
Drives continuous improvement projects to optimize operations and improve productivity to meet and exceed business objectives; works on strategic projects that have total building and networkwide impact.
Strategic planning for the next three six and twelve months with a particular focus on peakseason planning.
Write and articulate leadership updates MBRs and QBRs.
Establishes objectives and metrics for safety quality productivity and customer experience
Provide you team with the tools needed for success while driving improvements in productivity and efficiency through datadriven decisions and analytical problemsolving.

Bachelors degree or equivalent or 2 years of Amazon (blue badge/FTE) experience
4 years of employee and performance management experience

1 years of performance metrics process improvement or lean techniques experience

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

Key Skills

• Problem Management
• ISO 9001
• Process Improvement
• Warehouse Experience
• Business Management
• Project Leadership
• IT Service Management
• Project Management
• Strategic Planning
• DoD Experience
• Clamp Truck
• Leadership Experience

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