أخصائي عمليات
تفاصيل الوظيفة
- Manage daily hotel/restaurant operations to ensure smooth and efficient service.
- Supervise and coordinate front office, housekeeping, food & beverage, and other operational teams.
- Ensure high standards of guest service and customer satisfaction.
- Monitor staff performance, attendance, scheduling, and productivity.
- Handle guest complaints and resolve operational issues quickly and professionally.
- Ensure compliance with company policies, health and safety standards, and hospitality regulations.
- Monitor operational costs, inventory, supplies, and wastage.
- Coordinate with different departments to maintain efficient workflow.
- Conduct regular inspections to ensure cleanliness, quality, and service standards.
- Train, coach, and motivate employees to improve performance.
- Prepare operational reports and monitor key performance indicators (KPIs).
- Support revenue optimization and cost-control initiatives.
- Coordinate with suppliers and service providers when required.
- Assist management with budgeting, forecasting, and business planning.
- Maintain strong relationships with guests, employees, suppliers, and management.
هذا الإعلان منشور على تنقيب مصر ويُعرض هنا مع الإشارة إلى المصدر. لا نتقاضى أي رسوم من الباحثين عن عمل. إذا كان الإعلان مسيئًا أو احتياليًا، أبلغنا.