Senior Application Support Engineer

Job Summary

Responsibilities

Maintain Application functionality.

• Develop deep understanding of Honeywell Smart Cities Applications functionality to ensure proper user experience.
• Collaborate with cross-functional teams to validate deliverables.
• Perform functional testing to confirm feature accuracy and compliance with specifications.
• Work closely with development teams to understand application functionality and architecture.
• Provide feedback and insights from support activities to aid in continuous improvement.
• Participate in design and review meetings to represent the support perspective.

Software Configuration & Testing

• Ensure that applications are properly configured and integrated with existing systems.
• Develop Test Cases & test new releases and updates functionally to ensure they function correctly before deployment.
• Diagnose and troubleshoot application problems identifying root causes and implementing solutions for smart cities applications.
• Respond to reported issues during implementation and testing in a timely and efficient manner.

Application Monitoring and Maintenance:

• Monitor application performance and availability using appropriate monitoring tools.
• Proactively identify potential issues and take preventive measures to ensure application stability.

Qualifications

• Bachelors degree in computer science
• 5-7 years of experience in Software Engineering
• Proficiency in programming/scripting languages Java JavaScript
• Hands-on experience with Kubernetes (K8s) and microservices architecture.
• Strong understanding of networking concepts and protocols and Network Diagnostics Tools
• Experience in application servers Apache Tomcat NGINX
• General database knowledge and experience in database engines (MS-SQL and PostgreSQL)
• Experience with OS Administration (Linux or Windows)
• Ability to work under minimal supervision.
• Background in leading complex project teams
  
  

Required Experience:

Senior IC

Key Skills

• Splunk
• Iis
• SQL
• .NET
• Perl
• Shell Scripting
• Weblogic
• Java
• Sybase
• Scripting
• Oracle
• Application Support

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