Indirect Sales Audit & Quality Specialist (alex &

Job Summary

Job Summary

The Indirect Sales Audit & Quality Specialist is responsible for monitoring auditing and improving the performance and compliance of indirect sales channels including distributors dealers and retail partners. The role ensures adherence to company policies maintains service quality standards identifies operational gaps and supports continuous process improvement.

Key Responsibilities

• Conduct regular audits of distributors dealers and retail outlets to ensure compliance with company policies and procedures.
  
• Monitor the quality of sales operations across indirect sales channels.
  
• Verify the accuracy of sales transactions inventory records and documentation.
  
• Identify operational gaps policy violations and process inefficiencies.
  
• Prepare audit reports with findings recommendations and corrective action plans.
  
• Follow up on corrective actions and ensure timely implementation.
  
• Support fraud prevention activities by identifying suspicious transactions or non-compliance.
  
• Collaborate with Sales Operations Finance and Compliance teams to resolve audit findings.
  
• Analyze sales performance data and quality metrics to identify improvement opportunities.
  
• Conduct field visits across Alexandria and Beheira to evaluate distributor and retail operations.
  
• Ensure adherence to company standards SLAs and regulatory requirements.
  
• Provide coaching and recommendations to improve operational quality within the indirect sales network.
  

Qualifications

• Bachelors degree in Business Administration Commerce Accounting or a related field.
  
• 25 years of experience in Sales Audit Quality Assurance Retail Audit Internal Audit or Indirect Sales Operations.
  
• Experience in FinTech Banking or Retail is preferred.
  
• Strong analytical and reporting skills.
  
• Excellent communication and stakeholder management skills.
  
• Proficiency in Microsoft Excel and Microsoft Office.
  
• Ability to travel frequently within Alexandria Beheiraand Kafr Elsheikh.
  
• Also its preferred that the candidate to be from El Behera or Kafr Elsheikh .
  

Preferred Skills

• Audit and compliance knowledge.
  
• Quality assurance methodologies.
  
• Data analysis and reporting.
  
• Attention to detail.
  
• Problem-solving skills.
  
• Time management.
  
• Negotiation and communication skills.
  
• Ability to work independently.
  

KPIs

• Audit completion rate.
  
• Compliance score.
  
• Number of audit findings resolved.
  
• Quality compliance percentage.
  
• Distributor compliance rate.
  
• Corrective action closure rate.
  
• Fraud detection and prevention effectiveness.
  
• Audit reporting accuracy and timeliness.
  

Required Skills:

A subsidiary of Al Ahly Capital Al Ahly Momkn is a fast-evolving Fin-tech company committed to promoting secure convenient & seamless payment solutions and financial services for business owners service providers and consumers across Egypt. At Al Ahly Momkn we foster a culture of innovation collaboration and personal growth. We believe in empowering our employees to unleash their full potential and make a real impact in their roles. As part of our team youll have the opportunity to work on exciting projects learn from industry experts and be part of a supportive and inclusive community. Collaborate with development teams to design and implement automated build deployment and testing processes. Provide technical guidance and support to development teams on DevOps best practices to improve their outcomes. Maintain DevOps infrastructure including servers storage and networking ensuring the reliability and performance of it. Designing and implementing processes and tools to enable continuous integration and continuous delivery maximizing the speed and quality of delivery across teams. Automating build release deployment and configuration activities aiming to increase efficiency and reduce errors. Working closely with software engineers QA and systems engineers to understand requirements and prototype architect implement operate and update DevOps solutions accordingly. Full responsibility of migration and upgrading to new releases to ensure smooth transitions and continued functionality. System integration and implementation of Kubernetes open shift CI/CD and Docker to enhance system operations and scalability. Maintaining the availability of the applications and their hosted servers (on both LINUX and Windows platforms) to ensure high performance of applications and their servers. Consulting with Vendor as appropriate to obtain necessary support and resources for DevOps solutions. Requirements Bachelors degree in computer science or relevant fields 4 years of experience in DevOps Strong experience with Kubernetes OpenShift Docker and microservices architecture. Hands-on experience with CI/CD tools (Jenkins etc.) Infrastructure as Code (IaC) SonarQube ELK and automation using scripting languages (Python Bash Groovy JavaScript). Solid Linux administration background and strong technical knowledge of IT infrastructure components such as DNS Proxy networking and connectivity techniques. Proficient with Jira GitHub and version control workflows. Software development skills are a plus. Benefits Embark on an exciting journey with the Fin-Tech Experts. Join a workplace that actively encourages and supports all talents. A support system where you have a safe place to voice your opinion share feedback and be your true authentic self. Join us in our mission to accelerate financial inclusion and make financial freedom accessible to all.

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