The Senior IT Application Support Specialist reports to the IT Manager and provides first-level functional support for business applications used across laboratories manufacturing plasma logistics and donor centers. The role includes managing support tickets coordinating with global IT teams for escalations proactively resolving application issues supporting LIMS SAP and BECS systems training users testing local configurations and assisting with system upgrades and new site rollouts while ensuring data accuracy operational continuity and risk mitigation.
Requirements
Requirements:
- Bachelors degree in Engineering or Bio science.
- Minimum 3 years experience in application support in healthcare facilities or IT in multi-national organization.
- Hands-on experience with SQL and database queries.
- Previous experience in laboratory environments preferably with LIMS systems.
- Able to work in multinational/Multicultural teams.