مندوب استقبال وخدمة عملاء بالمطار

Receiving and welcoming customers and providing the necessary assistance upon arrival and departure. Following up on flights and coordinating with drivers and operations teams to ensure meet-and-greet services are executed on schedule. Assisting and guiding customers inside the airport in accordance with approved procedures. Handling flight delays and emergency changes, and coordinating with relevant parties to take appropriate action. Following up on customer inquiries and complaints, and reporting any issues to the direct supervisor. Ensuring compliance with company procedures, service standards, professional appearance, and conduct. Preparing and updating records and reports related to the performed services.

Additional Details

• Number of vacancies: 1
• Shift system: Morning only
• Benefits: Health insurance, social insurance, transportation allowance