Define Strategy for all businesses, Deposit and Insurance business Define & Manage business plans; balance sheet and P&L Identify key capital expenditure initiatives and project manage delivery Align staffing and resourcing of delivery channels with the target / plans Influence the performance of delivery channels by defining right KPIs, ensure effective remuneration & performance management techniques and training to achieve the product objective. Identify and equip the front line with the right tools to understand customer needs, evaluate and recommend improvement to business models.
