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تفاصيل الوظيفة
Employer Overview
A leading international manufacturer of valves, hydrants, and flow control solutions based in Saudi Arabia, serving the water, wastewater, fire protection, HVAC, industrial, and infrastructure sectors. The company operates as part of a global industrial group with an established presence across the Middle East and international markets.
Job Summary
The Sales Coordinator will support the sales team throughout the complete order cycle, from enquiry to delivery, ensuring timely and accurate handling of customer requirements. The role will involve coordinating with internal teams, customers, and other stakeholders across B2B and B2C environments.
Key Responsibilities
- Review product specifications and designs to ensure the correct product selection.
- Support the External Sales team throughout the complete order cycle, from enquiry to delivery.
- Respond promptly and accurately to sales enquiries, including technical clarifications and pricing.
- Facilitate and complete order processing activities.
- Follow up on orders and shipments to ensure timely delivery and customer satisfaction.
- Support post-order activities and address customer requirements.
- Collect market data and monitor competitor activities.
- Assist in preparing and updating price lists.
- Continuously develop product knowledge and contribute to process improvement initiatives.
- Collaborate with internal teams and support additional assignments as required.
Qualofications
- Minimum 2 years of experience as a Sales Coordinator.
- Experience supporting sales activities across B2B and B2C environments.
- Exposure to local and international markets.
- Strong communication and coordination skills.
- Customer-focused mindset.
- Strong attention to detail and follow-up skills.
- Team player with the ability to collaborate effectively with different teams.
- Problem-solving skills.
- Understanding of sales processes and order cycles.
- Customer and sales coordination.
- Order processing and shipment follow-up.
- Pricing and quotation support.
- Basic market and competitor analysis.
- Experience with CRM systems.
- Good command of Microsoft Office, particularly documentation, reporting, and data management.
- Experience with CRM systems.
- English: Very Good.
- Ability to coordinate effectively from enquiry through delivery.
- Ability to work with both local and international customers.
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