Number Portability Specialist

Job Summary

Description

CEQUENS is a global AI powered customer engagement solutions provider that simplifies customer engagement for businesses through its innovative reliable and secure communication solutions. Established in 2011 CEQUENS offers a comprehensive suite of APIs including SMS WhatsApp for Business Voice Push Notifications and more enabling seamless and personalized interactions across multiple channels.

Our partner network covers MEA region with international access to messaging hubs worldwide and our clients include major banks credit cards digital payments OTT applications government authorities health and education and other industry verticals.

If you have the passion for success and are ready to constantly challenge yourself within a collaborative team-environment join our team

The Number Portability Specialist is responsible for the commercial operational and analytical management of Number Portability and Number Intelligence services including MNP HLR and related mobile identity lookups.

The role focuses on ensuring accuracy availability and monetization of portability data while maintaining strong relationships with clients portability database providers and signaling partners.

This position requires deep understanding of number portability ecosystems signaling flows regulatory frameworks and commercial models combined with strong analytical and negotiation skills.

Main Areas of Responsibility

Number Portability Traffic Analysis & Optimization

• Analyze MNP and HLR query traffic and operators to identify trends and growth opportunities.
• Monitor query accuracy latency success rates and availability to ensure SLA compliance and service reliability.
• Detect and mitigate data inconsistencies routing inefficiencies abuse and revenue leakage related to portability lookups.
• Optimize query routing and vendor selection to balance cost efficiency coverage and performance.

Carrier & Database Provider Relations

• Manage relationships with MNOs portability database operators and signaling providers.
• Negotiate commercial terms pricing models data access agreements and capacity commitments for MNP and HLR services.
• Coordinate onboarding and certification of new portability databases and operator connections.

Revenue Strategy & Business Enablement

• Upsell to existing Customers Portfolio
• Onboarding of the new Customers providing new streams of Revenue
• Define and maintain pricing strategies for number portability and lookup services by market query type and SLA level.
• Identify other business opportunities and provide feedback about the product
• Contribute to product packaging and go-to-market strategy for portability-based solutions.

Requirements

Experience

• 35 years of experience in number portability signaling mobile network services or carrier relations.
• Hands-on exposure to MNP HLR NP databases or mobile identity solutions is strongly preferred.

Education

• Bachelors or Masters degree in Telecommunications Engineering Business Administration or a related field.

Skills

• Strong understanding of number portability ecosystems signaling architecture and mobile network operations.
• Experience working with MNOs portability authorities and global data providers.
• Excellent negotiation communication and stakeholder management skills.
• Strong analytical mindset with experience using tools and operational reporting.
• Ability to translate technical performance into commercial outcomes.
• Strategic detail-oriented and results-driven approach.
• Willingness to travel internationally for industry events.
• Proficiency in English; additional languages are a plus.

Required Experience:

IC

Key Skills

• Sales Experience
• Crane
• Customer Service
• Communication skills
• Heavy Equipment Operation
• Microsoft Word
• Case Management
• OSHA
• Team Management
• Catheterization
• Microsoft Outlook Calendar
• EHS

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