Utr Operations Manager, Amazon Now Egypt

Job Summary

Amazon Now operations is looking for an experienced Operations manager with 5 years of a strong record of achieving results in Under the roof Fulfillment Operations (UTR). The UTR Operations manage role will be leading UTR across Egypt including Daily/weekly/monthly safety Quality Customer experience and productivity metrics Operations review and openings of new dark stores and management for UTR area managers team to scale-up the business. We are looking to hire a manager to join the team that redefines fast delivery helps us build and run this new service for our customers & oversees 3rd Party Vendors for Under the roof operations
When you join Amazon as an Operations Manager youll gain experience leading a large and diverse team to make sure your area of the business keeps pace with this hands-on role youll learn about the complexity of operations at a global business and what it takes to make everything run seamlessly. While you implement your teams approach to drive productivity youll also work closely with your colleagues/teams to address challenges which means no two days will be the same.

Key job responsibilities
- Promote a culture of safety and wellbeing
- Lead Full Under the Roof (UTR) operations for Egypt Amazon now to achieve quality productivity and SLAs are at consistently high levels and business objectives are met across all shifts
- Planning for Tier 1 2 events to deliver up to business expansion.
- Analyze and implement corrective actions to make sure quality productivity and SLAs are at consistently high levels and business objectives are met across all stores
- Manage UTR operations with 3P to drive the weekly monthly and quarterly plan in-line with other stakeholders management.
- Manage UTR area managers to have a standardized daily routine for managers and supervisors managing UTR in each dark store
- Support and lead a team and handle administrative work alongside building and supporting a strong team culture
- Analyze performance and suggest process improvements to optimize work and improve customer experience
- Expand the team with hiring new talents according to the business expansion plan
- Collaborate with other managers to standardize shift processes

- 3 years of performance metrics process improvement or lean techniques experience
- 3 years of employee and performance management experience
- Work a flexible schedule/shift/work area including weekends nights and/or holidays
- Bachelors degree or equivalent

- Bachelors degree in supply chain management operations engineering analytics or related field

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

Required Experience:

Manager

Key Skills

• Six Sigma
• Lean
• Management Experience
• Process Improvement
• Microsoft Outlook
• Analysis Skills
• Warehouse Management System
• Operations Management
• Kaizen
• Leadership Experience
• Supervising Experience
• Retail Management

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