Non-telecom Advisor (arabic Account)

Job Summary

We re hiring on behalf of e& Egypt one of our trusted partner companies for the Non-Telecom Advisor role. This is an on-site position where you ll support Arabic-speaking customers through voice chat or email. You ll handle inquiries related to non-telecom products and services working within a structured tech-driven environment.

Handle inbound customer inquiries in Arabic

Offer accurate and timely information using internal tools

Follow company guidelines to resolve issues efficiently

Maintain clear documentation of customer interactions

Work toward performance and quality targets

Requirements

Fluent in Arabic (spoken and written)

University graduate (students not eligible)

English proficiency A2 or above

Willing to work full-time from the company s office in Smart Village

Flexible with rotational shifts (latest shift for females: 9 PM for males: 3 AM)

Able to work on rotational days off

Benefits

Basic Salary: EGP 5400

KPI Bonus: EGP 1350 (gross)

Total Monthly Package: EGP 6750 (gross)

Paid training

Full medical insurance

Social insurance

Daily transportation

Annual salary increase

Annual performance-based bonus

Join a fast-paced growing support team and build your customer service career today.

Company Industry

Business Consulting and Services / Outsourcing and Offshoring Consulting / Telephone Call Centers

Key Skills

• Anti Money Laundering
• Accounts Handling
• Account Development
• Account Management
• Customer Support
• Corporate Marketing

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