Sales Representative

Sales Representative

Part-time – Remote

Core Responsibilities

Lead Generation & Management

• Identify and generate leads through various channels
• Conduct thorough pre-assessment and profiling of leads, ensuring accurate recording of profile information to enhance sales effectiveness
• Accurately update the CRM with detailed customer engagement activities, ensuring all interactions are logged and follow-ups are timely
• Enrich unconverted leads and keep them engaged for future opportunities

Sales Execution

• Achieve sales targets
• Engage with potential and existing customers and negotiate terms effectively to close sales
• Generate accurate quotations and sales orders using the CRM tool, ensuring customer needs are met promptly

Customer Relationship Management

• Manage customer relationships by handling concerns professionally and implementing strategies to retain customers and ensure their satisfaction
• Actively seek customer feedback on quality and service to continuously improve offerings
• Ensure customer satisfaction after the sale, retain customers, and secure repeat business

Market Analysis & Reporting

• Gather, analyze, and report data on market trends and insights to help grow market share and expand business opportunities
• Analyze reasons for lost business and unconverted leads, providing actionable feedback to improve future sales efforts
• Work closely with marketing, operations, and leadership teams to align sales strategies with market trends, product launches, and company objectives

Administrative Support

• Prepare internal reports
• Assist with administrative tasks related to account management, ensuring smooth operations and client satisfaction

Requirements

• Proven sales expertise and strong representation skills
• Excellent listening skills and cultural awareness: able to understand customer needs and concerns, with sensitivity to diverse cultural dynamics
• Strong commitment to achieving sales goals
• Problem-solving skills and a solution-oriented approach
• Self-motivated and able to work independently: as a remote employee, you will manage your daily tasks on your own, with consistent communication and alignment with the team
• Reliable remote work setup: a stable internet connection and a professional home office that allows effective communication with clients and the internal team
• Familiarity with communication and collaboration tools such as Google Meet and Google Drive; proficiency in sales analytics tools is an advantage