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We are looking for a Guest Relations & Operations Coordinator to join our K.Cribs team.
In this role, you will be responsible for managing guest communication, coordinating bookings, arrivals and departures, following up on guest requests and issues, and ensuring smooth communication between guests and the operations team.
- Responding to guest inquiries and requests professionally and promptly.
- Managing and updating guest and booking information.
- Coordinating check-ins, check-outs, and arrival details.
- Following up on guest issues until they are resolved.
- Coordinating additional guest services with the operations team.
- Following up on required guest documentation.
- Completing daily follow-ups and shift handovers.
- Excellent communication skills.
- Strong organizational and follow-up skills.
- Ability to multitask and work under pressure.
- Attention to detail and accuracy.
- Previous experience in customer service, hospitality, Airbnb, or guest relations is preferred.
To apply, please send your CV via LinkedIn or via email [اضغط هنا لمشاهدة البريد اﻹلكتروني]
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