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Company:

iQor is a global provider of customer experience solutions, supporting leading brands as a portfolio company of Mill Point Capital. With 45,000 employees across 10 countries, iQor blends three decades of operational expertise with AI-driven innovation to enhance performance across the customer lifecycle. Through its Grow, CXBPO, and infinityAiQ delivery pillars, the company offers scalable services that drive customer acquisition, engagement, and retention. A strong people-first culture and advanced analytics enable iQor to turn customer interactions into measurable business growth. Recognized as a Great Place to Work® and a leader in CX excellence, iQor offers team members an environment focused on development, collaboration, and impact.

Role:

The payroll supervisor is responsible for leading and managing the payroll function, ensuring accurate, timely, and compliant processing of employee compensation. This role plays a key part in optimizing payroll processes, ensuring compliance with local labor laws and company policies, and supporting business operations through efficient payroll management.

Responsibilities:

• Execute accurate and timely payroll processing.
• Maintain organized physical and electronic filing systems for personnel documents to ensure legal compliance and audit readiness.
• Administer HR systems for attendance, leave and employee record accuracy.

Qualifications:

• Proficient in English, both written and spoken.
• Professional Experience: Minimum of 5 years of HR experience in payroll.
• Technical Skills: High proficiency in Microsoft Office, particularly Excel for payroll calculations.
• Outsourcing Management: Experience managing the administration of outsourced staff is highly preferred.
• Proven ability to ensure 100% accuracy in payroll and administrative tasks.
• Ability to provide clear information and interface effectively with stakeholders.