Customer Reception: Welcoming customers inside the branch and interacting with them in a polite and professional manner. Identifying Customer Needs: Understanding the customer's needs and assisting them in choosing the appropriate clothing in terms of size, color, and style. Achieving Targets: Working towards achieving the daily and monthly sales goals set by management. Product Presentation: Explaining the features, materials, prices, and available offers to customers. Upselling & Cross-selling: Suggesting additional products or suitable alternatives to increase the invoice value. Merchandising: Maintaining the arrangement of clothes on shelves and hangers according to the branch's display standards. Inventory Monitoring: Ensuring the availability of sizes and colors, and notifying the supervisor of any shortages. Fitting Room Management: Assisting customers in finding the right sizes and maintaining the organization of the fitting rooms. Handling Complaints: Listening to customer complaints and attempting to resolve them according to company policy. Implementing Promotions and Discounts: Informing customers about available offers and adhering to pricing and discount policies. Team Collaboration: Coordinating with colleagues, the cashier, and the branch manager to ensure efficient workflow. Adhering to Company Policies: Complying with working hours, uniform requirements, and customer service rules. Monitoring KPIs: Tracking the number of invoices, average invoice value, number of items sold, and the visitor-to-buyer conversion rate. Maintaining Branch Cleanliness: Ensuring the sales area is clean and organized, and that products are properly displayed throughout the day.
Additional Details
Number of vacancies: 6
Shift system: Morning and evening
Benefits: Health insurance, social insurance, overtime pay