Telephone Operator

Job Summary

Main Duties:

• Operates Telephone Exchange
• Answers incoming calls connects them to the appropriate extensions and takes down messages when necessary.
• Receives and places long distance and overseas calls; computes and records charges informs guest and forwards charges immediately to Front Office Cashier.
• Screens incoming calls for guest when requested.
• Pages called party through paging system.
• Updates room rack in Telephone Exchange.
• Handles wake-up calls and requests for directory assistance from guests; gives general information to guests.
• Handles emergency communications for the hotel.
• Maintains cleanliness and order of work area.
• Performs duties as may be assigned.

Qualifications :

• High school Diploma or equivalent.
• Excellent communication skills both written and verbal required
• Excellent organizations skills and ability to find solutions
• Able to cope with the pressures of a very busy environment

Additional Information :

Your team and working environment:
In 1-2 sentences introduce the team property or office environment in a way that reflects the culture
Note: Customization may be included for any specific local or legislative requirements such as work permits
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract recruit and promote diverse talent.

Remote Work :

No

Employment Type :

Full-time

Key Skills

• Financial Services
• AECOM
• Administration Support
• Brand Development
• Jboss
• Android Development

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