it helpdesk-مسئول دعم فني

Job Objective: Provide technical support to employees and resolve technical issues related to computers, printers, networks, and software used by the company to ensure efficient workflow. Tasks and Responsibilities: Provide technical support to employees and resolve computer and software problems. Prepare and set up computers for new employees. Monitor and maintain printers, computers, and their peripherals. Monitor internet and internal network issues and work to resolve them. Install and update software and operating systems according to business needs. Create user accounts and manage access permissions in coordination with the relevant authority. Monitor, record, and ensure the resolution of technical faults. Maintain the confidentiality of company and employee data.

Additional Details

• Number of vacancies: 1
• Shift system: Morning only
• Benefits: Health insurance, social insurance, meals, overtime hours