Adopt a friendly helpful and pleasant attitude to all guests
Assist guests with their business center needs
Contact appropriate individual or department as necessary to resolve guest call request or problem
Maintain close working co-operation with other departments
Follow communication procedures guidelines and policies
Qualifications :
University degree preferably Tourism & Hotel Management
Proficiency in English (verbal and written)
Team-oriented
Focused on guest satisfaction
Strong interpersonal and problem solving abilities
Additional Information :
experience is an asset Prior experience working with Opera or a related system Strong interpersonal and problem solving abilities Fluency in English additional languages are a plus
