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AlKhwarizmi.AI is looking for a motivated, confident, and communicative *Sales & Customer Success Associate* to join our growing team.

This is an excellent opportunity for a fresh graduate or an early-career professional who is passionate about technology, business communication, and presenting innovative AI-powered solutions to clients.

The role primarily focuses on supporting the Sales Team through product demonstrations, presentations, and sales activities, while providing additional support to the Customer Success Team when needed

Requirements

- Fresh graduates are welcome to apply; candidates with 1–3 years of experience in sales support, product demonstrations, customer-facing roles, or a related field are preferred.

- Excellent English proficiency, both spoken and written, is essential.

- Strong communication, interpersonal, and presentation skills.

- Confidence in delivering product demonstrations and explaining technical concepts in a clear, engaging, and customer-friendly manner.

- Good persuasion, negotiation, and objection-handling skills.

- Ability to understand customer needs and communicate the value of suitable solutions.

- Strong organizational skills, attention to detail, and effective follow-up.

- Proactive attitude, willingness to learn, and ability to work collaboratively across teams.

- Interest in AI, SaaS, software solutions, or technology products is a strong advantage.

Key Responsibilities

1. Product Demonstrations & Presentations

- Prepare, configure, and deliver professional product demos tailored to customer needs.

- Develop and maintain demo scenarios, presentations, and supporting sales materials.

- Explain product features, benefits, and business value in a clear and compelling way.

- Continuously improve product knowledge and presentation skills.

2. Sales Team Support

- Support sales representatives during client meetings, presentations, and product demonstrations.

- Assist in preparing proposals, presentations, and other sales-related materials.

- Help identify customer requirements and align them with the company's solutions.

- Follow up on leads, meetings, and sales opportunities in coordination with the Sales Team.

- Contribute to a positive customer experience throughout the pre-sales journey.

3. Customer Success Support

- Assist the Customer Success Team with selected activities, including customer onboarding, product orientation, and basic user guidance.

- Help prepare training materials and explain product functionalities to customers.

- Support customer follow-ups and coordinate with the relevant teams to address inquiries.

- Assist with customer feedback collection and escalation of issues when required.

Customer Success responsibilities are supportive in nature and do not constitute primary ownership of customer accounts.

What We Offer

- The opportunity to work with innovative AI-powered products and solutions.

- Hands-on exposure to sales, product demonstrations, and customer engagement.

- A collaborative environment that encourages learning and professional growth.

- The opportunity to develop valuable skills across sales, communication, and technology.