مساعد طبي شخصي

Job Description:

• Liaising between consultant and Patient

• Answering calls with professionalism and high quality

• Replying to queries and emails in a timely manner

• Medical admin Work (filling forms – scan requests-surgery bookings)

• Forwarding patients queries to consultant and aiding patients as much as they could

• Point of intersection between patient, hospital and consultant

• Arranging consultant diary according to consultant preference

• Replying to consultant emails and queries in a timely manner

• Matching clinics between hospitals and practice management database

• Booking and canceling patients appointments

• Arranging surgery for patients

• Adding new patient’s info on Practice Management System (Compucare).

• Following up on patient’s treatment plans with no Delays

• Arranging for patient scans

• Overseeing sending referrals for patients from consultant

• Invoicing for surgeries and services provided by consultant.

• Adding and canceling clinics.

• Settling payment with self-pay patients (before service)

• Sending trust pilot reviews invitations

• Adhere to workplace rules and codes of conduct

• Complying to line manager in work related tasks and instructions

• Chasing appointment authorization code

• Chasing embassies for logs.

• Updating subject lines and invoice logs to ensure smooth invoicing process

• Follow operational processes to avoid mistakes, delays and errors

• Complying with the line manager in work-related tasks and instructions

• Other duties within the job role as reasonably identified by the senior management team.

Requirements

• Fluent English speaker is a must

• A bachelor's degree in a related field.

• Previous experience as a personal assistant is preferred.

• Strong communication skills.

• Multitasker and Customer focused

Working Hours: from 11:00AM to 7:00PM

Working Days: from Monday to Friday (Saturday & Sunday off )

Work Location: Elmerghany - Heliopolis