مدير مبيعات وحسابات توطين (SAM) ذو خبرة

Job description

About the job Experienced Localization Sales & Account Manager (SAM)

The Sales & Account Manager is responsible for managing client relationships, driving inbound sales from lead to close, overseeing projects and financial performance, and ensuring client satisfaction and account growth.

Key accountabilities:

• Build and maintain strong client relationships, ensuring satisfaction, retention, and smooth communication.

• Act as the main point of contact for clients, proactively following up on requirements, updates, issues, and deliverables.
• Manage active projects to ensure deadlines, quality, and client expectations are met.
• Take ownership of client requirements and coordinate with internal teams for timely and effective delivery.
• Manage inbound leads from initial inquiry through qualification, follow-up, and closing.
• Own and manage prospect responses received through outbound automation campaigns, treating them as inbound leads and handling the full sales process from follow-up to closing.
• Identify upselling, cross-selling, and account growth opportunities.

• Monitor project revenues, costs, budgets, and profitability on a weekly, monthly, and quarterly basis.

  
  
• Track project financials and identify opportunities for growth, cost saving, and performance improvement.
• Prepare regular reports on project performance, profitability, client budgets, sales pipeline, and collections.
• Coordinate with relevant teams to ensure financial targets, invoicing, deliverables, and payment collection are followed up on.

Qualifications:

• 1-2 years of experience in the translation/localization industry

• BA/BS degree in Business Administration, Sales or relevant field

  
  

• Fluent English spoken and written.

  
  

Skills:

• Communication and Negotiation skills

  
  

• Problem solving

  
  

• Organization and Time Management

  
  

• Customer focus

  
  

• Relationship building skills

  
  

Working Conditions:

• Working days: Monday - Friday
• Days OFF: Sat - Sun
• Working hours: 10:00 AM to 7:00 PM