Front Office Operations Agent \ مسؤول استقبال

:Role Purpose

Manage the full end-to-end booking, guest intake, and daily room dispatch cycle across our boutique hotel suites and serviced studio apartments.

:Key Duties

Quotations & Payment Tracking: Generate rate quotes, manually log reservations, dispatch electronic payment links, and verify transaction settlements.

:Targeted Guest Intake

Serviced Studios: Dispatch digital pre-arrival registration forms, verify guest identity/documents, and issue self check-in credentials.

Boutique Suites: Greet arriving guests at the reception desk, complete in-person registration, handle point-of-sale collections if needed, and issue room access cards.

Housekeeping Dispatch: Print daily turnover schedules, set unit turnover priorities based on arrival ETA, assign tasks to housekeeping staff, and coordinate frequent phone updates until units are cleared.

In-Stay Support: Resolve guest inquiries, requests, and operational issues in a timely, solution-oriented manner.

- لا يشترط خبرة

- مؤهل عالي

- سياحة وضيافة

المتطلبات

• مستوي الخبرة

  لا يشترط

• الجنس المطلوب

  لا يشترط

• اللغة الانجليزية

  جيد جدا

• السن المطلوب

  22 - 32 سنة

• الحاسب الآلي

  جيد

• المؤهل المطلوب

  مؤهل عالي

• مايكروسوفت أوفيس

  جيد