CEQUENS is a leading global communications platform as a service (CPaaS) provider that simplifies customer engagement for businesses through its innovative reliable and secure communication solutions. Established in 2011 CEQUENS offers a comprehensive suite of APIs including SMS WhatsApp for Business Voice Push Notifications and more enabling seamless and personalized interactions across multiple channels. Our partner network covers MEA region with international access to messaging hubs worldwide and our clients include major banks credit cards digital payments OTT applications government authorities health and education and other industry verticals.
PURPOSE OF ROLE
Lead and manage all transaction processing activities across all jurisdictions including accounts payable accounts receivable and collections functions ensuring accurate timely and efficient processing of all financial transactions while maintaining strong internal controls and customer/vendor relationships.
KEY RESPONSIBILITIES
Accounts Payable Management
Oversee complete purchase-to-pay process including vendor onboarding invoice processing and payment execution
Ensure timely and accurate processing of vendor invoices with proper authorization and approval workflows
Manage vendor relationships and resolve payment disputes and inquiries
Maintain vendor master data accuracy and payment terms compliance
Optimize payment timing to maximize cash flow while maintaining good vendor relationships
Coordinate with procurement teams on contract terms and payment conditions
Accounts Receivable Management
Oversee complete order-to-cash process from invoice generation through cash receipt
Ensure accurate and timely customer invoicing in accordance with contract terms
Manage customer credit limits payment terms and credit assessments
Coordinate with sales teams on billing requirements and customer setup
Handle customer billing inquiries and resolve disputes efficiently
Monitor and report on receivables aging and collection performance
Collections & Credit Management
Develop and implement effective collection strategies to minimize overdue receivables
Manage collection activities including customer follow-up payment arrangements and legal actions
Monitor days sales outstanding (DSO) and implement initiatives for improvement
Assess customer creditworthiness and recommend credit limits and terms
Coordinate with legal teams and collection agencies for severely delinquent accounts
Manage bad debt provisions and write-offs in accordance with company policies
Process Management & Controls
Implement and maintain standardized transaction processing procedures across all jurisdictions
Ensure proper segregation of duties and internal controls in all transaction processing activities
Monitor and report on key performance indicators including processing times accuracy rates and collection metrics
Drive process improvements and automation initiatives to enhance efficiency
Support month-end and quarter-end closing activities with timely transaction processing
Maintain comprehensive documentation and audit trails for all transactions
Team Leadership & Development
Provide direct supervision and performance management for transaction processing team
Develop team capabilities through training coaching and skill development programs
Ensure adequate cross-training and backup coverage for all critical processes
Foster collaborative team environment focused on accuracy efficiency and customer service
Implement effective workflow management and task prioritization systems
Support career development and succession planning for team members
Stakeholder Management
Coordinate with internal departments including procurement sales legal and IT on transaction processing matters
Maintain professional relationships with external vendors customers and service providers
Support audit processes by providing requested documentation and explanations
Communicate effectively with senior management on transaction processing performance and issues
Collaborate with banking partners on payment processing and system integrations
Requirements
Education & Certifications
Bachelors degree in Accounting Finance Business Administration or related field
Professional certification (CPA CMA ACCA) is preferred
Additional certifications in credit management or collections preferred
Experience
Minimum 5-7 years of progressive experience in transaction processing or accounting operations
Team leadership and supervision experience required