Facilities & Administration Manager | Cairo Or Ale

Job Summary

Sutherland is seeking an experienced Facilities & Administration Manager who will focus on facilities operations maintenance infrastructure office fit-outs new-site readiness contractor management and facilities cost optimization. If you have strong facilities leadership experience - want to hear from you!

1. Role Overview

Lead Facilities Management and Administration operations across Egypt ensuring reliable infrastructure efficient workplace services regulatory compliance creating better employee experience and uninterrupted support for 24/7 business operations.

The role requires strong operational leadership financial and commercial acumen vendor management established professional relationships with Egyptian government authorities and local stakeholders.

2. Key Responsibilities

A. Facilities & Infrastructure Management

• Oversee facilities property and critical infrastructure across all Egypt locations.
• Ensure reliability of HVAC electrical UPS generators BMS and fire and life safety systems.
• Drive preventive maintenance asset management space optimization and infrastructure projects.
• Ensure operational readiness business continuity and consistent service standards.

B. Government Relations & Local Administration

• Build and maintain strong relationships with Egyptian government authorities governorates municipalities Civil Protection auditors and regulatory agencies.
• Manage local liaison statutory approvals licenses permits inspections and renewals.
• Maintain effective local networks with authorities landlords utility providers and other stakeholders.
• Resolve government-related and local administrative matters impacting business operations.
• Ensure compliance with applicable laws ethical standards and corporate governance requirements.

C. Governance Compliance & Risk

• Ensure compliance with Egyptian statutory regulatory health safety and environmental requirements.
• Lead internal external and client audits ensuring timely closure of observations.
• Maintain effective internal controls ISO audits SOX compliance where applicable and regulatory documentation.
• Oversee emergency preparedness safety security and business continuity planning.

D. Financial & Commercial Management

• Own Facilities and Administration OPEX and CAPEX budgets.
• Drive cost optimization financial discipline and operational efficiencies.
• Monitor expenditure budget variances vendor payments and financial commitments.
• Develop business cases management dashboards and cost improvement initiatives.

E. Vendor & Contract Management

• Lead vendor selection negotiations contracts and performance management.
• Oversee outsourced services including maintenance security housekeeping catering and transportation.
• Monitor SLAs KPIs contractual compliance and service quality.
• Drive vendor consolidation commercial competitiveness and service improvements.
• Manage lease contracts and lease negotiations

F. Administration Transportation & Workplace Services

• Oversee employee transportation logistics security housekeeping and workplace administration.
• Ensure safe reliable and cost-efficient transportation supporting 24/7 operations.
• Drive route optimization policy compliance and service efficiency.
• Maintain workplace standards employee amenities and effective administrative support.

G. Leadership & Stakeholder Management

• Lead and develop Facilities and Administration team
• Establish accountability performance standards and service excellence.
• Partner with business leadership HR Finance Procurement IT Legal Securities and Compliance.
• Manage relationships with landlords government authorities vendors and external stakeholders.

H. Sustainability & Continuous Improvement

• Drive energy efficiency resource optimization and sustainability initiatives.
• Leverage technology automation and digital monitoring to improve operations.
• Identify opportunities to enhance productivity service quality and cost efficiency.

3. Key Performance Indicators

• Operational Excellence: Infrastructure uptime service reliability and business continuity.
• Financial Performance: Budget adherence cost optimization and savings.
• Compliance: Statutory compliance audit outcomes and risk management.
• Government Liaison: Timely approvals renewals and resolution of local administrative matters.
• Vendor Management: SLA performance service quality and commercial efficiency.
• Workplace & Transportation: Service reliability safety employee satisfaction and cost efficiency.
• People Leadership: Team performance development and stakeholder satisfaction.
• Sustainability: Energy efficiency and resource optimization.

Qualifications :

• Bachelors degree in Facilities Management Business Administration or a related discipline
• 8 years of experience in Facilities Management Property Management Administration or Infrastructure Operations including senior leadership responsibilities.
• Proven experience managing large-scale multi-site 24/7 operations preferably in IT/ITES BPO or multinational organizations.
• Strong technical understanding of building infrastructure maintenance and operational continuity.
• Demonstrated expertise in OPEX/CAPEX management cost optimization vendor negotiations and contract management.
• Strong knowledge of Egyptian regulations government procedures and local administrative requirements.
• Established professional network and proven experience working with Egyptian government authorities and local stakeholders.
• Experience managing transportation security workplace services and administrative operations.
• Strong leadership commercial judgment communication and problem-solving capabilities.
• Fluency in Arabic and English is essential.

5. Core Competencies

• Strategic and operational leadership
• Financial and commercial acumen
• Government and stakeholder relationship management
• Infrastructure and facilities expertise
• Governance compliance and risk management
• Vendor negotiation and contract management
• Crisis management and business continuity
• People leadership and decision-making
• Operational excellence and continuous improvement

Additional Information :

All your information will be kept confidential according to EEO guidelines.

Remote Work :

No

Employment Type :

Full-time

Apply Now