سكرتاريه تنفيذيه

Job Title: Secretary & Sales Support Specialist

Company: Toprazer – Brother International Trade
Location: Nasr City, Cairo
Department: Administration & Sales Support

Job Summary

Responsible for providing administrative and secretarial support while assisting the sales team with customer communication, follow-ups, and daily sales coordination to ensure smooth business operations.

Key Responsibilities

Administrative & Secretarial Duties

• Handle incoming phone calls, emails, and customer inquiries.
• Organize appointments, meetings, and daily schedules.
• Prepare, organize, and maintain company documents and records.
• Perform data entry and maintain accurate customer databases.
• Handle office correspondence and administrative tasks.

Sales Support Responsibilities

• Receive customer inquiries and communicate basic product information.
• Follow up with existing customers regarding quotations and orders.
• Prepare and send quotations and price offers as requested.
• Coordinate with the sales team regarding customer requests and pending orders.
• Follow up on customer inquiries through phone calls and WhatsApp.
• Support the sales team in maintaining customer relationships and ensuring timely responses.

Job Requirements

• Bachelor's degree or relevant qualification.
• 6 months to 1 year of experience in administration, secretarial work, or sales support is preferred.
• Good communication and interpersonal skills.
• Good command of Microsoft Office, especially Excel and Word.
• Ability to handle phone calls and customer inquiries professionally.
• Good organizational skills, attention to detail, and time management.
• Ability to work under pressure and manage multiple tasks.

Preferred Skills

• Previous experience in sales coordination or customer service.
• Experience with quotations, orders, and customer follow-ups.
• Knowledge of housekeeping supplies and cleaning products is an advantage.