Salesforce

Job Summary

Long Description

About Capgemini

Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. With a strong focus on innovation diversity and sustainability Capgemini delivers endtoend solutions across industries helping clients accelerate their digital transformation journeys.

Role Overview

We are seeking a Salesforce Consultant to join our growing CRM and Digital Customer Experience practice. The ideal candidate will work closely with business stakeholders and technical teams to design implement and optimize Salesforce solutions that deliver measurable business value for our clients.

Key Responsibilities

Collaborate with clients to gather analyze and translate business requirements into Salesforce solutions

Design and configure Salesforce applications using standard features and best practices

Implement Salesforce solutions across clouds such as Sales Cloud Service Cloud Experience Cloud and/or Marketing Cloud

Customize Salesforce using Flows Validation Rules Reports Dashboards and where needed Apex LWC and SOQL

Participate in full project lifecycle activities including design development testing deployment and postgolive support

Integrate Salesforce with thirdparty systems using APIs and middleware tools

Provide functional and technical guidance to junior team members

Ensure solution quality security and scalability in alignment with Capgemini delivery standards

Support user training UAT and change management activities

Contribute to presales activities solution estimations and proposal development when required

Required Qualifications & Skills

Bachelors degree in Computer Science Information Systems or a related field

4 years of handson experience with Salesforce implementations

Strong understanding of Salesforce data model security model and automation tools

Experience working in Agile / Scrum delivery environments

Excellent communication skills with the ability to interact with both technical and business stakeholders

Salesforce certifications such as:

Salesforce Administrator

Salesforce Platform App Builder

Salesforce Consultant (Sales/Service Cloud) preferred

Key Skills

• Sales Experience
• Direct Sales
• Hyperion
• Financial Services
• Financial Concepts
• Banking
• Oracle EBS
• Securities Law
• Peoplesoft
• Oracle
• Financial Management
• Workday

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