Operations Lead | Edsp, Meatr Delivery Service Par

Department:

Administrative Support

Job Summary

At Amazon were working to be the most customer-centric company on earth. To get there we need exceptionally talented bright and driven people. Amazon is seeking Team leads for our transportation team. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers

Were seeking Team Lead for our Delivery this role you will be responsible to expand and manage operations for a new delivery channel people and performance management and driving the operational plan.

Key job responsibilities
Quickly understand the business issues and challenges of Transportations operations; identify strengths/weaknesses and suggest areas for improvement
Map business requirements understand business process study and analyze workflows design solutions and prepare functional specifications
Be data driven develop and report performance metrics executive updates forecasting budgeting and analysis to identify potential opportunities for improving Customer Experience.
Deep dive and acquire an extensive knowledge of emerging industry practices and apply when solving business problems.

A day in the life
Core Job Fundamentals:

1- Monitoring performance of the program daily.
2- Own network compliance score for the associated accounts.
3- Coordinating with various stakeholders to resolve partners escalations.

Internal stakeholders:
Program POC
DS Manager
DS Team Leaders
Fleet Supervisor
Procurement
Payment Team
Learning Ambassador

- Speak write and read fluently in English
- Experience in an operational role
- Experience working with the MS Office suite (Word Excel Outlook) in a professional environment

- Bachelors degree

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

Required Experience:

Manager