Recreation Manager

Job Summary

Coordinate Recreation Activities and Programs:

• Organize and oversee a variety of recreational programs and events such as fitness classes pool activities sports arts and crafts games and outdoor excursions.
• Develop new and innovative recreational activities based on guest interests and feedback ensuring programs align with the hotels brand and guest demographic.
• Manage the scheduling and implementation of activities to maximize guest participation and satisfaction.

Ensure Guest Satisfaction:

• Provide excellent customer service engaging with guests and ensuring their recreational needs are met.
• Respond to guest feedback and concerns related to recreational activities resolving any issues promptly and professionally.
• Create memorable experiences for guests by ensuring that recreational activities are fun safe and engaging.

Maintain Recreation Facilities:

• Ensure that all recreation facilities including pools fitness centers sports areas and equipment are clean safe and well-maintained.
• Conduct regular inspections of recreational facilities and equipment addressing any maintenance or safety concerns.

Safety and Risk Management:

• Enforce safety regulations and ensure that associates are trained in emergency procedures and first aid.
• Monitor the safety of guests participating in recreational activities and ensure that associates follow safety protocols.

Promote Hotel Recreational Offerings:

• Assist with the marketing and promotion of recreational activities to hotel guests both in-house and prospective guests.
• Provide information to guests about available activities helping them plan and book events or services.

Qualifications :

• Previous experience in a similar role at a luxury resort or hotel (35 years preferred).

• Strong leadership and team development skills.

• Creative energetic and child-friendly personality.

• Excellent communication skills and guest engagement abilities.

• Fluency in English; additional languages are an advantage.

• CPR and First Aid certification (preferred or willing to obtain).

Remote Work :

No

Employment Type :

Full-time

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