Team Leader Us Chat Support

Job Summary

Hiring on behalf of Konecta one of our trusted global partners

An exciting opportunity to join a global leader and build your career with a high-performing team!

About the Role

We are looking for an experienced Team Leader to manage and motivate our Chat Account (B2C) team in the 5th Settlement. You will be responsible for driving performance meeting sales targets ensuring excellent customer experiences and supporting your team s development. This role is onsite and requires flexibility to work rotational shifts (24/7).

Requirements

English level: C1 (mandatory)

Graduates only

Proven Team Leader experience in a similar role

Previous sales experience (required)

Excellent typing speed for chat-based communication

Strong communication leadership and problem-solving skills

Flexibility to work rotational shifts (24/7)

Ability to work onsite at 5th Settlement

Commitment to company policies and performance goals

Benefits

Salary based on experience (discussed after meeting with partner company)

Full medical insurance through leading insurance companies

Social insurance coverage

Opportunities for promotion and career growth within a global organization

Possibility to work from home after 3 6 months based on performance

Work-life balance with flexible shift scheduling and advance notice

How to Apply

Apply now through QuickfirmX Egypt s #1 platform for call center jobs and receive feedback in just 15 minutes!

After your pre-assessment you will first participate in a video interview. If successful you will be invited to a final onsite interview with our partner company. All details including dates location and preparation guidelines will be shared with you via email.

Company Industry

Business Consulting and Services / Outsourcing and Offshoring Consulting / Telephone Call Centers

Key Skills

• Active Directory
• Information Technology
• End user
• Deskstops
• OS
• Windows
• Access Pionts
• Asset Management
• SCCM
• VPN
• Troubleshoot
• Computer information system
• hardware
• Technical Support

Apply Now