SALES PROMOTER (M/F) | Safi (Morocco)

Job :

Reporting to the Store Manager, the candidate is responsible for commercial promotion within the store, developing sales and services, and achieving their sales targets, in compliance with the commercial policy and instructions given by the Store Manager.
1/ Commercial promotion of the store:

• Participate in welcoming customers, presenting products, checking and updating sales prices and product presentation sheets, as well as presenting and demonstrating products on TV screens.
• Suggest and highlight promotional products, products on marketing campaigns, or seasonal products. Use strategic locations with signage to encourage immediate purchase (end caps, high-traffic areas, eye-level displays, warm-colored price tags (red, yellow), savings indicated for the buyer, visual merchandising, mass display, active demonstrations, etc.).

2/ Sales team motivation:
Participate in motivating the sales team, encourage them to give their best to achieve sales targets, lead by example, strengthen team cohesion, and energize the work environment. Combat routine and help resolve conflicts. Improve the skills of the sales team members and train them on the technical aspects of new products and high-margin products.
3/ Stock rotation:
Closely monitor the movement of products displayed in the store and those in storage. Ensure good stock rotation. Draw attention to slow-moving items. Inform the Store Manager about the status of each product category and propose promotional actions or price reviews.
4/ Customer service:
Contribute daily to improving customer service, as good customer service leads to purchases, recommendations, and differentiation from competing retail stores.
Master good customer service techniques through attentive and active listening. Handle customer complaints and feedback and follow up. Communicate and regularly inform customers through modern channels such as Email, SMS, Facebook, WhatsApp, etc.
Implement a customer tracking tool. Create store "ambassador" customers. Work to win back unhappy or unsatisfied customers and regain their trust.
5/ Relations with partners and store visitors:
Maintain good relationships with suppliers, delivery personnel, and service providers.
Improve the quality of contact and communication between employees and managers within the chain, at group headquarters, or among employees of other group companies.
6/ Monitoring store sales results:
Prepare weekly meetings between the sales team and the Store Manager. Prepare comparisons between targets and actual sales results and make proposals for improvement or to catch up on any delays.

Required profile :

• Business school diploma or a degree in business and customer relations.
• Experience of 3 to 5 years in the home appliance sector, preferably in a store.

TECHNICAL SKILLS:

• Good knowledge of the store's commercial policy.

• Mastery of purchasing, sales, delivery operations, and payment terms.

• Good knowledge of the products sold and market trends.

• Good knowledge of competitors and tracking of commercial actions and prices in the market for the same or similar products.

• Good knowledge of product display techniques and how to showcase them in the store.

• Knowledge of the store's customer base and methods for customer loyalty.

Application deadline: September 30, 2026.