HR Admin Officer | Casablanca (Morocco)

Company culture :

PwC operates within a highly structured and process-driven culture, where rigor, reliability and quality standards are central to performance. This framework is closely balanced by an equally strong collaborative dimension, promoting trust, teamwork and a supportive, people-focused leadership style. A measured competitive mindset reinforces results orientation and market reputation, while innovation remains present but more controlled and secondary.

Job :

Main mission:

Ensure the administrative management of employees throughout their integration journey, guaranteeing the compliance of files, adherence to procedures, and the quality of service provided to employees, managers, schools, and internal stakeholders.
The People Administration Delivery Officer contributes to the smooth execution of administrative activities related to apprentices, interns, and new employees, while ensuring the reliability of data in HR tools.
Main responsibilities
1. Administrative management of apprentices
* Assemble and check the administrative files of apprentices.
* Prepare apprenticeship contracts and ensure their compliance.
* Collect and verify the supporting documents necessary for hiring.
* Handle administrative exchanges with schools and relevant stakeholders.
* Carry out administrative procedures related to apprenticeship contracts.
* Prepare and monitor declarations to OPCOs.
* Track deadlines and renewals when necessary.
* Update information in HR systems.
2. Administrative management of interns
* Prepare and check internship agreements.
* Ensure the collection and verification of administrative documents.
* Coordinate the signing of agreements with the various stakeholders.
* Handle the administrative follow-up of internships throughout their duration.
* Ensure the quality and compliance of files.
* Update data in HR tools.
3. Administrative onboarding
* Support future employees in completing the administrative formalities before their arrival.
* Ensure the collection, checking, and validation of documents necessary for hiring.
* Answer questions from future employees regarding their administrative file.
* Monitor the onboarding steps in Workday.
* Ensure files are complete before the arrival date.
* Guarantee a smooth and high-quality employee experience during the onboarding process.
4. Management of contractual documents and electronic signatures
* Prepare contractual documents in accordance with current procedures.
* Upload contracts, addendums, and other documents to PeopleDoc.
* Launch electronic signature campaigns with the various stakeholders.
* Follow up on signatures and carry out necessary reminders.
* Check the proper receipt of signed documents.
* Ensure the archiving and traceability of administrative documents.
5. Management of HR data and tools
* Enter and update information in HR systems.
* Check the quality and consistency of administrative data.
* Perform necessary checks to ensure the reliability of information.
* Participate in data quality control campaigns.
* Report anomalies and contribute to their resolution.
6. Support and relations with stakeholders
* Respond to requests from employees, managers, schools, and HR teams.
* Provide necessary information and documents in accordance with procedures.
* Follow up on requests received through various communication channels.
* Escalate complex situations to the Team Leader when necessary.
* Contribute to maintaining a high level of internal client satisfaction.
7. Continuous improvement
* Participate in identifying opportunities for process improvement.
* Contribute to updating procedures and operating methods.
* Share best practices within the team.
* Participate in projects for improving and digitizing administrative activities.

Required profile :

Key skills:
* Knowledge of HR administrative processes.
* Thoroughness and attention to detail.
* Ability to manage multiple tasks simultaneously.
* Proficiency in office and HR tools
* Customer service orientation.
* Organization and prioritization skills.
* Good written and oral communication skills.
* Team spirit and sense of confidentiality.