Answer customer questions as they come in via email, instant messaging, or phone (Facebook Messenger, WhatsApp, etc.).
Respond to social media comments and inquiries by working with internal teams
Spend time outside of queues creating new ways to excite and engage our customers, such as: branching documentation, interactive email signatures, or proactive email campaigns.
Manage customer support documentation
Required profile : Inyad is looking for a Customer Support Specialist to increase the visibility of its brand and products by building relationships and communicating with potential customers through popular social media platforms.
Excellent skills to work both individually and as part of a team.
Good written and spoken communication skills (Classical Arabic, French, and English)
Extremely detail-oriented, punctual, and well-organized
هذا الإعلان منشور على تنقيب المغرب ويُعرض هنا مع الإشارة إلى المصدر. لا نتقاضى أي رسوم من الباحثين عن عمل. إذا كان الإعلان مسيئًا أو احتياليًا، أبلغنا.
