Customer Relations Officer (M/F) | Agadir (Morocco)

Company culture :

Bank of Africa is characterized by a strong culture of innovation, where creativity, boldness and experimentation are key drivers of performance. This dynamic is reinforced by a pronounced collaborative culture, promoting trust, empowerment and close managerial support focused on talent development. It is also underpinned by a solid organizational foundation, ensuring process rigor, operational efficiency and reliability. Lastly, a more moderate competitive dimension supports a results-driven mindset and a continuous pursuit of excellence.

Job :

Reporting to the Branch Manager, you will be responsible for advising, retaining, and developing a portfolio of clients.

You will have to continuously propose and sell the full range of products and services to clients.

Your commercial activity will be carefully planned and managed according to overall and individual objectives.

Risk prevention will be a constant challenge.

Required profile :

With a commercial or financial background (Master's degree level from a Business School or University), you have at least 2 years of prior experience in a similar role.

Your strong commercial sense, your writing skills, your listening ability, and your capacity to argue will be your main assets for success in this role.

Rigor, organization, and the ability to work in a team will also be required.