منسق التسويق والاتصالات

The Marketing & Communication Coordinator is responsible for supporting the deployment of the resort's marketing and digital plan. They coordinate multi-channel communication campaigns, manage digital platforms, ensure brand image consistency, and monitor performance indicators to optimize the impact of marketing actions. Reporting to the Marketing Director, the essential responsibilities and functions of the position include, but are not limited to:

Represent the hotel in an exemplary manner through a positive attitude and neat presentation (in all undertakings: answering calls, welcoming partners, and relations with colleagues)

Ensure administrative management and coordination of the department (planning, leave requests, recovery days, absence justifications)

Follow up on all aspects of billing with the finance department (submission and payment of invoices from all partners, providing free passes and necessary justifications for smooth audits)

Respond to correspondence and emails from clients, partners, or communication agencies, while ensuring adherence to internal standards and procedures

Ensure control of departmental expenses

Continuously populate the database and create corresponding filters for each defined target

Prepare email / newsletter campaigns (planning, writing, and distribution)

Contribute to the definition of the communication strategy (monthly and annual action plan, media plan, etc.)

Organize frequent brainstorming sessions for the development of the monthly action plan (gather stakeholders, organize debate, ensure minutes are taken and shared afterwards)

Ensure continuous communication at national and international level: writing and distributing press releases, monitoring coverage (print/digital), and producing the monthly press review

Social media management: moderate all hotel social media accounts (create and share attractive and engaging content to pique the interest of potential clients)

Creation of visuals for internal and external communication: brochures, flyers, leaflets, posters...

Organize events and functions held at the hotel and ensure their media coverage (social media, via partners)

Manage press relations (organize press trips and invitations, maintain close relationships with them)

Ensure adherence to the graphic charter

Organize frequent shootings and filming to enrich the hotel's promotional content

Present periodic reporting of action plans related to service performance

Maintain constant awareness of new trends and conduct regular benchmarks

Prepare the annual performance review by rigorously monitoring personal objectives defined at the beginning of the year

Desired Candidate Profile

Strong adaptability skills

Excellent communicator (bilingual in French and English, both spoken and written)

Good general knowledge and awareness of current events

Unwavering integrity and ethics

Excellent presentation and adherence to hotel dress code

Excellent technical skills

Availability and flexibility in working hours

Stress resistance

Personal attributes

Prior experience is an asset

Be productive, efficient, and meticulous

Be welcoming, approachable, and responsible