Assistant Housekeeping Manager Fairmont The Red Se

Job Summary

THE POSITION

To assist in overseeing and directing the day-to-day operations of the Housekeeping Department as well as in the forward planning of the department.

KEY ROLES & RESPONSIBILITIES

Direct work assignments of supervisory and non-supervisory personnel

Monitor Housekeeping personnel to ensure guests receive prompt and courteous service and that all guests profiles are adhered to

Inform other operating departments of Housekeeping matters in particular Front Office to ensure accurate room status as well as Engineering and Laundry

Schedule routine inspections by supervisors of all housekeeping areas including occupied and non-occupied rooms

Inspect guest rooms and all public areas and restaurants on a regular basis to ensure furnishing facilities and equipment are clean and in good condition

Appraise appearance discipline and efficiency of all staff under direct supervision and initiate immediate remedial action if necessary

Maintain a steady flow of communication within the Housekeeping Department

Monitor and ensure consumption of guest supplies is under control

Assists in monitoring Housekeeping procedures including lost and found key control security and emergency procedures health and safety for employees and guests

Coordinate routine cleaning programs including spring cleans etc.

OCCUPATIONAL HEALTH AND SAFETY (OH&S) RESPONSIBILITIES

Ensure all OH&S legislation policies and procedures are adhered to

Be familiar with property safety first aid and fire and emergency procedures

Log security incidents and accidents in accordance with hotel requirements

Qualifications :

PERSONAL ATTRIBUTES

Must be able to lead and manage a team and have previous experience of doing so

Knowledge of Opera Property Management System would be desirable

Must be proficient in Microsoft Office

QUALIFICATIONS

Degree in Hotel Management

EXPERIENCE

Minimum 3 years Housekeeping experience preferably in a luxury hotel environment with 2 years at management level

Additional Information :

• Understanding of Ultra-Luxury guest expectations and brand alignment.
• experience in project coordination scheduling and document control during pre-Opening stages.
• Experience in pre-Opening is a must.
• A proactive anticipatory approach with a strong sense of ownership and accountability.
• Impeccable grooming and personal presentation aligned with Luxury standards.

Remote Work :

No

Employment Type :

Full-time

Key Skills

• Advertising Management
• Dewatering
• Internship
• Datawarehousing
• Glass

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