Outlet Manager, 1907 Club Fairmont The Red Sea

Job Summary

Reporting to the F&B Manager you will be responsible for but not limited to:

• Oversee the daily operations of the assigned outlet ensuring seamless efficient and consistent service delivery in line with established operational standards and procedures.
• Lead motivate and supervise the outlet team ensuring effective scheduling training coaching performance management and continuous colleague development.
• Foster a positive inclusive and high-performing team culture that promotes colleague engagement well-being and excellence.
• Ensure the highest standards of guest service and satisfaction by consistently implementing and monitoring outlet standards procedures and service expectations.
• Anticipate guest needs and deliver personalized attentive and memorable experiences that exceed expectations within a luxury resort environment.
• Handle guest feedback requests and complaints promptly and professionally taking appropriate action to ensure effective resolution and guest satisfaction.
• Ensure full compliance with health safety hygiene food safety environmental standards and company policies and procedures.
• Monitor outlet performance including revenue labor costs food and beverage costs inventory and other key operational indicators taking corrective action where required.
• Manage inventory and procurement processes effectively ensuring appropriate stock levels minimizing wastage and maintaining product quality and consistency.
• Support the preparation and management of outlet budgets forecasts and financial targets providing accurate and timely reports to senior management.
• Work closely with Culinary Front Office Housekeeping Stewarding Engineering and other hotel departments to ensure seamless operations and an integrated guest experience.
• Conduct regular briefings and departmental meetings ensuring clear communication of operational priorities guest feedback business updates and service standards.
• Monitor colleague performance and provide regular coaching and feedback to drive accountability engagement and professional growth.
• Ensure accurate use of POS and operational systems maintaining reliable records reporting and transaction controls.
• Maintain comprehensive and accurate documentation related to outlet operations staffing inventory financial performance and compliance.
• Identify opportunities to improve operational efficiency service delivery revenue generation and guest satisfaction while maintaining high service standards.
• Support sustainability initiatives and promote responsible use of resources in line with the resorts environmental and operational objectives.
• Remain adaptable and resilient in a dynamic luxury resort environment responding effectively to changing operational requirements while maintaining service excellence.
• Represent the resort professionally at all times demonstrating leadership integrity discretion and a genuine passion for hospitality.

Qualifications :

• Bachelors degree in Hospitality Management Hotel Management Business Administration or related field
• Minimum 4-6 years of progressive experience in outlet management food and beverage operations or hospitality management
• Strong knowledge of health safety hygiene and food safety regulations and best practices
• Excellent leadership and team management skills with the ability to motivate and develop staff
• Exceptional customer service orientation with demonstrated ability to resolve guest concerns professionally
• Proficiency in hospitality management software and point-of-sale (POS) systems
• Strong communication and interpersonal skills in English; additional languages preferred
• Proven Food and Beverage leadership experience with demonstrated success in managing outlet operations
• Strong proficiency in Microsoft Windows applications and general computer literacy
• Excellent written and spoken English communication skills
• Outstanding organizational and time management abilities
• Strong interpersonal and problem-solving skills with the ability to analyze situations and make decisive decisions
• Ability to work effectively under pressure in a fast-paced dynamic environment
• Ability to remain calm courteous and focused on guest needs at all times
• High level of responsibility reliability and professional integrity
• Demonstrated success in revenue management and cost optimization initiatives
• Knowledge of inventory management systems and vendor relationship management

Additional Information :

Whats in it for you...

• The opportunity to join Accor a leading global hospitality group with an exceptional portfolio of luxury brands.
• The chance to define the pre-opening operations for two iconic resorts at one of the worlds most anticipated new destinations.
• Become part of a team dedicated to creating unparalleled luxury hospitality experiences.
• A competitive package and excellent opportunities for professional growth.
• Outstanding discounts across the global Accor and luxury brand network.

Remote Work :

No

Employment Type :

Full-time

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