Cluster Sales Executive

Job Summary

Description

Additional Information: This hotel is owned and operated by an independent franchisee FAS Hospitality Company L.L.C. The franchisee is a separate company and a separate employer from Marriott International Inc. The franchisee solely controls all aspects of the hotels employment policies and practices including hiring firing discipline staffing compensation benefits and all other terms and conditions of employment. If you accept a position at this hotel you will be employed by a franchisee and not by Marriott International Inc.

Job Summary:

• To maximize revenue through increased bookings from sales and catering opportunities.

• Provide an efficient and effective

• process to quickly handle customer enquiries qualify and close business opportunity within predefined parameters.

• Communicate booking information to Event Managers.

• Effectively present and sell the hotel to meet customer needs.

• Respond to enquiries/requests for group and catering business in a timely manner. Define meeting specifics.

• Suggest positive alternatives and ensure that business booked is within hotel parameters.

• Process all correspondence within acceptable time limits.

• Manage and maintain account files.

• Produce contracts BEOs and other related booking tools.

• Prepare all sales documentation accurately.

• Ensure complete and efficient turnover to Event Manager.

• Works closely with Senior Sales Manager to facilitate customer bookings.

• Achieve established revenue goals and report monthly.

• Be able to utilize his/her selling skills to book all aspects of meeting in one phone call.

• Proficient in meeting room set-ups audio-visual and other support services.

• Have knowledge/appreciation of MHRS brand culture philosophies and initiatives.

• Understand the contract management and legalities.

• Ensure that selling strategies are adhered to during negotiation

• Maximize revenue by up selling packages and creative food and beverage options.

• Implement & execute all sales objectives and action plans to reach and exceed targets set

• Performs other related tasks as assigned by management.

• Complies with Marriott International Hotels Limited Regional Office policies and procedures and Local Hotel SOPs

Experience:

Previous experience working within the same role for at least 2 years.

Skills and Knowledge

Strong Communication skills (verbal listening writing)

Innovative

Retail merchandising skills

Knowledge of group extended stay leisure business transient and contract customer profiles

Pro-active and reliable

Enthusiastic courteous and helpful to colleagues & customers

Good understanding of the hotel operation and local competitors

Recognizing and understanding differences and trends

Able to work alone and within a team

Ability to manage multiple projects set priorities and meet deadlines

Advanced computer skills

Education or Certification

Bachelors Degree in Business Administration Marketing or a related preferred

Excellent Command of English Language

This company is an equal opportunity employer.

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Required Experience:

IC

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