Manager TB Cluster Mobility Planning and operations

About the Role

Red Sea Coastal Transportation Company, a subsidiary of Red Sea Global, is seeking an experienced Manager - TB Cluster Mobility Planning and Operations. This full-time role is responsible for coordinating all aspects of Land Mobility in and around the Amaala Triple Bay sites, from initial planning to on-the-ground execution. The position requires 5-10 years of experience.

Role Purpose and Context

This role supports the Senior Manager Venue Operations & Special Events in overall AMAALA Triple Bay site planning and operations activities related to Land Mobility at each Amaala site, including within the Marina Bus & Buggy Interchange. The primary objective is to ensure the efficient and effective management of AMAALA's sites, maintain high standards of Mobility Operations, and contribute to Red Sea Global's overall success. The Manager will oversee all aspects of site planning and operations, including organizing and supervising transportation at venues and for events, coordinating guest vehicle access, traffic, parking, pedestrian movement, bike and buggy systems, and managing client relations.

Key Responsibilities

• Plan and coordinate all aspects of Land Mobility for the AMAALA Triple Bay sites.
• Develop and implement transportation plans for efficient parking facility management, workforce shuttle operations, and guest access.
• Collaborate with the Mobility team and Hotel Operators to develop comprehensive transportation plans for each event or venue, considering demographics, venue location, transportation type, and expected traffic patterns.
• Manage Mobility site teams, drivers (when in the venue/site), and equipment, ensuring efficient resource allocation.
• Maintain communication and collaborate with internal (Mobility) and external stakeholders, including Hotel Operators and Red Sea (and affiliated companies) departments, to ensure goal alignment and smooth execution of transportation services.
• Identify potential risks and challenges related to site transport and develop effective contingency plans.
• Monitor transportation performance at all sites and venues in real-time via the Transport Operations Command and Control (TOCC).
• Identify areas for improvement and implement changes to optimize efficiency and effectiveness, making quick decisions that may impact overall site planning and operations.
• Address issues or challenges that arise during operations, such as unexpected issues, ad-hoc events, vehicle breakdowns, or unexpected delays, from the TOCC.
• Continuously evaluate transportation performance, analyze data (traffic volume, parking, workforce shuttle utilization, Hotel operator feedback), and make decisions about process optimization and organizational changes.

Required Skills and Attributes

• Excellent communication skills.
• Ability to remain calm and composed, particularly in emergency situations.
• Capacity to multi-task and take appropriate action with minimal supervision.
• A hands-on approach and direct involvement in the practical aspects of site land mobility operations.
• Ability to stay connected to ground operations while managing administrative and managerial duties.

Qualifications and Requirements

• 5-10 years of relevant experience.
• Proven ability to develop and execute comprehensive site transportation plans, policies, procedures, SLAs, and contingency plans.
• Experience working closely with Mobility stakeholders and Hotel Operators.
• Ability to monitor transportation operations on-site daily and during events, ensuring timely vehicle dispatch, smooth traffic flow, and efficient parking facility management.
• Capability to provide assistance to guests, visitors, and workforce with transportation-related inquiries or issues.
• Flexibility to work evenings, weekends, and public holidays as required.
• Adherence to all work instructions provided by Line Management.

Work Environment

This is a full-time position based at the Red Sea Global Amaala Triple Bay sites. The role requires a strong presence in ground operations, balancing managerial responsibilities with direct involvement in site land mobility activities.