مهندس التسليم والدعم الفني
تفاصيل الوظيفة
About NES Global Talent
NES Fircroft (NES) is a global engineering staffing provider with over 90 years of combined experience. The company operates across various sectors including Oil & Gas, Power & Renewables, Chemicals, Construction & Infrastructure, Life Sciences, Mining, and Manufacturing. With more than 80 offices in 45 countries, NES Global Talent provides engineering and technical expertise to clients worldwide.
The Role of Technical Delivery & Support Engineer
NES Global Talent is seeking a Technical Delivery & Support Engineer to join their team. This full-time role involves providing technical support and delivering training to customers, focusing on mobile and web platform support. The position requires 2-5 years of experience in a customer-facing technical IT capacity.
Key Responsibilities
- Providing technical support for mobile and web platforms.
- Delivering training sessions to customers.
- Managing interactions with various stakeholders.
Qualifications and Experience
- Post-graduate qualifications in technical or related fields are desirable.
- A technical degree or IT industry qualifications (*, CompTIA, Microsoft, AWS, Cisco) are also desirable.
- A minimum of 3 years of experience in a customer-facing technical IT role.
- Demonstrated experience in handling challenging stakeholder interactions.
- A full and clean driving license is required.
- Proven technical experience in supporting mobile and web platforms.
- Experience in delivering training to customers.
Required Skills
- Excellent interpersonal skills.
- Highly developed planning, organizational, and problem-solving abilities.
- Outstanding technical and analytical capabilities.
Application Process
Candidates who meet the specified requirements are encouraged to apply for this full-time Technical Delivery & Support Engineer position.
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