Logistics Optimization Assistant Manager

Job Summary

Key Accountability Areas

Logistics Optimization

• Reduce delivery time starting from order dispatching phase until the order is delivered which includes more than 7 stages and time KPIs.

• Increase On-time deliveries by enhancing system estimations accuracy and reduce outliers.

• Optimizing dispatch algorithm to ensure we deliver at the fastest time and reduce early cancellation orders.

• Analyzing customer delivery experience and enhancing all factors that impact NPS score.

• Optimizing Stacked orders to ensure saving orders with the best experience.

• Optimizing stacked orders CPO and ensuring we reduce CPO smartly.

• Study prepare and roll out cities from the On-demand working model to the shift model.

• Optimizing shift cities forecast rider demand estimations zoning and slots availability.

• Optimizing all shift city setups systematically and ensuring riders can work seamlessly

• Leading new initiatives such as acquiring college students as freelance riders with HS fleet.

• Enhancing rider daily performance by optimizing Issue Service and Rooster Compliance tools.

• Position owner tasks are not limited to the previous tasks but also completing other assigned tasks by his manager and management.

Governance and Resilience

• Follow all relevant policies procedures and processes in order for the daily work to be carried out in a controlled and consistent manner

• Contribute to the identification of opportunities for continuous improvement of processes practices work processes cost effectiveness and productivity enhancement

• Promote to other employees within the organization the implementation and adherence to policies procedures processes and instructions

Daily Operations

• Follow daily operations relating to the job to ensure work continuity

• Contribute to preparing timely and accurate reports that concern the line of work to meet the requirements objectives and standards

• Ensure the satisfaction of both internal and external customers by addressing their needs in a courteous and timely manner

People Management

• Participate in the identification and recruitment of key talents for their respective Department

• Manage guide and assist direct reports to perform their functional operations in accordance with set policies and procedures

• Set performance objectives provide necessary support evaluate/appraise the team and provide regular feedback on performance

• Uphold a high-performance working environment and promote the Organizations Values

Qualifications :

Knowledge and Experience

• 3 - 4 years of relevant experience

• Basic knowledge of supply chain and Finance.

• Great Excel and analytical skills.

• Decision making

• Excellent communication skills.

Education and Certifications

• Bachelors Degree in a relevant field is required.

• Masters degree in a relevant field is preferred

Remote Work :

No

Employment Type :

Full-time

Key Skills

• Bidding
• CSSD
• Logistics & Procurement
• Content Development
• Affiliate Marketing
• Client Services

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