Store Manager - Jeddah مدير معرض جده

Job description

Sales Associate

Region: Emerging Markets

Department: Retail Operations

Direct Report: Store Manager

Branch/Country: Saudi Arabia

Location: Jeddah

Job Grade: 4PR

Number of subordinates: 0

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Purpose of the job and overall importance to the organization:

Contributes to achieving store sales and KPIs through:

• Building strong connections with customers and achieving the company's brand values.
• Serving and selling to customers and executing store operations with all professional values.

Key Responsibilities

• The sales associate must be aware of sales targets and individual goals, and actively work to achieve or exceed these goals using all available resources within the store.
• Meet or exceed customer expectations, and enhance sales and brand experience using the appropriate items for the Adidas customer service model.
• Create a positive relationship with every customer by being an enthusiastic ambassador for the Adidas brand.
• Proactively strive to include basic and seasonal product knowledge in their service approach within the assigned store area(s).
• Maintain an attractive environment and facilitate shopping for customers by consistently implementing visual merchandising standards.
• Follow store policies and procedures to maintain a safe shopping and work environment.
• Ensure product availability in the store for customers by assisting with deliveries and replenishing sales floor stock.
• Complete sales transactions quickly and accurately while adhering to cash protection procedures.

Key Relationships

• Customers
• Colleagues and Supervisor

Knowledge, Skills, and Abilities

• Retail professional competencies

Required Education and Experience / Minimum Qualifications for Sales Associate

• Fresh graduate with no experience or one year of experience in sales - especially in sportswear.
• Arabic language - fluent in speaking and writing.
• Effective communication skills.
• Negotiation and persuasion skills.

Required Education and Experience / Minimum Qualifications for Store Manager

• English language
• Leadership experience within retail stores

Organization:

GSMS Grade:

Direct Reporting Line:

Number Personnel Managed:

Market/Country:

Cost Center/Budget and/or Revenue Responsibility:

Location:

Jeddah

PURPOSE & IMPACT ON ORGANIZATION:

You contribute to the store sales and adidas profit targets by:

• Passionately inspiring and serving and selling to our consumers
• Diligently executing store operations
• Contributing to a culture of consumer centricity within the store

KEY RESPONSIBILITIES:

• Actively connect and engage with consumers entering the store
• Be aware of store KPI's (key performance indicators) and contribute to store sales
• Responsible for improving the consumer experience by executing the CONNECT-ENGAGE-INSPIRE service standards
• Be a Brand advocate, consistently exhibiting our 6 Values
• Use seasonal product and Brand knowledge effectively during consumer interactions
• Communicate product features and benefits, and unique selling points clearly to address consumer needs
• Connect our Consumers to relevant digital & omnichannel tools to provide a seamless shopping experience
• Be aware of all omnichannel related sales tools
• Guide our Consumers through the digital touchpoints in the store
• Process merchandise deliveries quickly and effectively, and constantly replenish merchandising fixtures to ensure the store’s entire product offer is represented on the sales floor
• Complete sales transactions quickly and accurately while adhering to cash protection procedures
• Uses selling expertise to maximize opportunities at the cash desk to create add-on sales and build customer loyalty
• Minimize loss in the stockroom and the sales floor
• Perform all store operations in a safe, effective, and efficient manner
• Comply with all operational policies and procedures
• Maintain an appealing, easy to shop environment, for Consumers by executing visual merchandising and house-keeping standards
• Know the store KPIs and how you personally contribute to them
• Plays a role in maximizing sales and minimizing loss

Preferred candidate

Years of experience

5+ years

Degree

Bachelor's degree / higher diploma